Who can I contact to make an electronic payment? Please contact Customer Care at 800.327.9862. Who can I contact for questions related to Biller Direct? QuickPay and ExpressPay support the following browsers: It will provide the most updated security and privacy settings. Using the most current of your preferred browser is always a best practice. What type of browser do I need for Biller Direct? ![]() Yes, all data and information is secure and encrypted. There are fees if your payment is late or declined due to insufficient funds in your bank account. No, there are no fees to use QuickPay and ExpressPay. If you have an issue with paying the entire balance, please call our Customer Care Center at 800.327.9862. Note: many banks have a maximum limit on the debit card transactions. If your balance is larger than $25,000, you can make multiple payments. Yes, you can make a single payment up to $25,000. Select the day you would like the payments made.Select the Frequency you would like the payment made- monthly.Add your payment method, Debit Card or Checking Account.Yes, recurring payments can be set-up in QuickPay On the QuickPay login page, look for the Forgot Password link and follow the steps to reset your password. I am locked out of QuickPay, how can I get unlocked? Payments made after 6:00 PM EST, will be reflected on the next business day. You will see the payment in Online Banking or in our Mobile Banking app on the next day, in this example Wednesday. The payment will be reflected on the next day but applied that day.įor example: A payment made on Tuesday at 3:00PM will be posted on Tuesday. Payments made on a business day before 6:00 PM EST will be applied to your loan on that day. When will my payment be applied to my loan? If you are using QuickPay, you will see your payment history for your loan. You will receive a confirmation email to the email address you provided in the profile set-up. ![]() How will I know my payment has been made? QuickPay will allow you to create a profile and store your information, securely, on our system.ĮxpressPay will NOT store any information after the payment is made. To sign into QuickPay you will need your loan/account number, your note number and zip code. On your first visit to QuickPay, you will be asked to create a user profile, where you will create a username and password.
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